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In line with the recent breach of highly confidential and personal medical records, Medibank promised their customers to stand with them in a class action regarding the data breach.

The agency filed a lawsuit in Federal Court on Tuesday due to a wave of ransomware attacks that the government impliedly blamed on the Russian-based REvil extortion-as-a-service gang.

The class action raises the stakes for the government to crack down on low corporate cyber-security standards and put changes in place to address organisations’ enduring stockpiling of personal data under the pretence of know-your-customer compliance duties.

“The statement of claim includes allegations of breach of contract, contraventions of the Australian Consumer Law, and breach of equitable obligations of confidence,” Medibank said in a statement.

“Medibank will defend the proceedings.”

As home affairs Minister Clare O’Neil would brand the Medibank perpetrators — “scumbags and Russian thugs”. The accessed data include addiction and mental health issues. 

Since then, the government has created a new division combining the Australian Federal Police and the Australian Signals Directorate to carry out a continuing joint operation to investigate, identify, and take down cybercriminal networks.

Additionally, Australia is currently in charge of the international “International Counter Ransomware Initiative’s” “Disruption Working Group,” which tries to prevent assaults and hacks.

The widespread collection of personal information is occurring because con artists are switching from technical thefts, like online credit card fraud, to straightforward payment request scams, in which victims are duped into sending money to fraudsters, according to a growing consensus in some cyber and intelligence circles.

“Medibank continues to support its customers from the impact of the cybercrime through our previously announced Cyber Response Support Program, which includes mental health and wellbeing support, identity protection and financial hardship measures,” the insurer said.

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