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Australians are being warned to be on the lookout for a new text scam and fake AusPost website designed to steal personal and financial information.
The Australian Post has issued a public warning about the scam, which involves receiving a text message with a link to what appears to be an AusPost website.
The hyperlink in the text directs readers to a website that looks just like the Australia Post website, where users are asked for their personal information, including credit card information, full name and address.
Customers are first tricked into arranging redelivery or changing the delivery of their item by receiving a bogus text message.
Weeks ago, customers were the target of a similar email scam claiming their product had been delayed because of unpaid delivery fees.
According to Australia Post, they “will never call, text or email you asking for personal or financial information, including password, credit card details or account information.”
Australia Post “will never ask you to click on an email link to print off a label to redeem your package,” the postal services giant also stated on their website.
When placing an order online or sending a package to someone else, buyers must pay for delivery at the time of checkout.
Additionally, AusPost will never email customers requesting to print off a label to redeem their shipment.
Australia Post advises customers waiting for packages should download the AusPost tracking app, where they can easily track their parcels, manage their deliveries and collections, pay bills and more, all from their mobile devices.
To protect against scams, Australians should always be wary of any communication from unknown sources and never share personal information unless certain it is a legitimate request.
In addition, customers should always double-check the website URL before entering sensitive data to ensure they are accessing the right page.
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