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Hacker entered an Uber employee’s Slack account and then declared he had successfully performed a data breach.
An 18-year-old man recently sent the media abuzz after rideshare service provider Uber confirmed that the teen hacker had infiltrated their internal communications system. The New York Times elaborated further, saying that the hacker has listed Uber’s databases he has left compromised.
Media outlets contacted Uber Australia to check whether any driver or app user’s personal information had been exposed.
To address this concern, a tweet was sent out by the company’s communications department. “We are currently responding to a cybersecurity incident. We are in touch with law enforcement and will post additional updates here as they become available,” the tweet from Uber Comms read.
The hacker got into the system by messaging an Uber employee and impersonating someone from the company’s IT department. The employee then disclosed their credentials to the hacker. The hacker allegedly demanded more pay for Uber drivers and shared an explicit photo on an internal information website.
“We take these types of incidents extremely seriously. We notified law enforcement immediately, and we are working with them to investigate the matter,” an Uber spokesperson said.
This is not the first time Uber has been in hot water this year. In January, the company was criticised for its “God View” feature, which allowed staff to track riders’
Aside from the hack’s ease, there’s another remarkable aspect to this breach: Uber had no idea it had been hacked until the teen hacker declared himself in the company’s Slack channel. This cyberattack emphasises the significance of teaching employees to be eagle-eyed and capable of recognising targeted phishing efforts and double-checking before handing up credentials.
Whether the matter to be addressed is the data breach or the demand for better pay remains open. As of writing, the company is yet to post an update regarding this matter.
Social engineering is the most common technique for companies to be breached, and attackers know its effectiveness. How many companies will fall prey to these perpetrators’ tactics before people learn to be extra vigilant?
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