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Several DoorDash customers have had their personal information, such as names and addresses, stolen in a targeted phishing scheme.
DoorDash is a food delivery service that has grown in popularity recently. The company announced on Thursday that it had become aware of the scheme, which targeted a limited number of customers.
According to DoorDash, the hackers gained access to customer information through a third-party vendor. The company is still investigating how many people were affected by the breach but believes less than 4% of its customers. Hackers accessed names, email addresses, delivery addresses, and partial payment card information (the last four digits of a card number). No passwords, bank account numbers, full payment card details, or social security or social insurance details were compromised.
“We recently became aware of a third-party that had gained access to some DoorDash user data,” the company said in the post. “Upon learning of this issue, we immediately launched an investigation.”
The phishing scheme was discovered when some DoorDash customers began receiving emails from a sender purporting to be from the company. The email claimed a problem with the customer’s account and asked them to click on a link to update their information.
Clicking on the link took the customers to a fake website that looked very similar to the actual DoorDash website. The phony website then asked for personal information such as names, addresses, and credit card numbers.
DoorDash says it has contacted all the customers affected by the breach and is working with law enforcement to investigate the matter. The company is also taking steps to improve its security, such as changing how it stores customer information.
If you are a DoorDash customer, you should be on the lookout for any suspicious emails purporting to be from the company. Do not click on any links in these emails, and do not enter any personal information on any website that you are unsure about.
If you believe you may have been a victim of this phishing scheme, you should contact DoorDash customer support for help. You can also report the incident to the Federal Trade Commission or local law enforcement agency.
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