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Ciphr, a company in the business of phone encryption, has significantly modified how its product may be utilized and sold, suggesting that the company is attempting to distance itself from or perhaps cut off its criminal clients.
Ciphr is about to become the largest encrypted mobile communications provider in the Caribbean, according to reports. Ciphr’s takeover of RU PURE Wireless creates one of the few remaining established members of the encrypted phone industry after a cascading series of high-profile legal actions against its rivals.
According to a message sent by Ciphr to its resellers, “We have decided to stop supporting our Mobile Device Management (MDM/UEM) services to focus more on our core competencies as a software development company.”
MDM is a tool created to manage multiple phones at one time. Its purposes include installing and blocking apps. Many companies use MDM to keep employee devices secure. Ciphr has used MDM for years now to distribute its encrypted messaging tools.
The company’s decision to no longer support MDM/UEM may be an attempt to prevent criminals from using its products. The change means that Ciphr will no longer remotely manage the installation of apps and other content onto phones. Some of Ciphr’s clients used this process to install apps that allowed for hidden communication, such as calling and messaging.
The change will not stop people from using Ciphr’s products altogether – it will make the process more difficult. Clients will now have to manually install the company’s apps onto each phone they wish to use. This is a time-consuming process, and it may deter some criminals from using Ciphr’s products.
Ciphr’s decision to stop supporting MDM/UEM comes when the company is under increased scrutiny. In December, the Daily Beast reported that Ciphr had been hacked and that the hackers had access to the company’s client list. The hackers did not release the client list, but they did post a message on Ciphr’s website that said, “We have your clients. We have your data. And we will sell it if you don’t pay us.”
The hackers did not say how much they wanted Ciphr to pay them. Ciphr has not commented on the hack or the message posted by the hackers. However, the company’s decision to stop supporting MDM/UEM suggests taking the threat seriously.
It is not clear how many of Ciphr’s clients are criminals. The company has marketed its products to businesses and individuals who need to secure communications. Ciphr’s website says its products are “ideal for journalists, human rights defenders, lawyers, and activists who need to communicate securely.”
Ciphr’s decision may help to improve its image and distance the company from criminal activity. However, it is unclear how effective this measure will be, as criminals may find other ways to use Ciphr’s products. Time will tell if this decision will help Ciphr to regain its footing in the encrypted phone industry.
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